December 2009

CatMaker Supports 360 degree photography

CatMaker Internet catalogue production software is fully integrated into both Stock and SaleLink versions of our auction management software for live auctions.

In October 2008 we announced that CatMaker version 2.0 could support up to ten images per lot at 1024 x 768 resolution plus one video clip per lot.  However, a typical video clip in .wmv format would occupy up to 20Mbytes of Server disc storage - limiting its usefulness.

A new generation of 'Flash' - based digital cameras and systems are set to revolutionise the use of video clips for auction houses.  'Flash' - based 360 degree photography produces all-round images using the same techniques employed in the BBC IPlayer.  The size of each clip is around 1Mbye - typically 10% of the .wmv format.

CatMaker Internet catalogues support the playing of 'Flash' - based 360 degree photography.  Click on the link below to see a sample.

Sample Flash Video Clip

Incorporating a video clip into an Internet catalogue is simplicity itself - just label the clip in accordance with Pacts' image labelling standards.  The clip will be identified, incorporated with up to ten .jpg images of the same lot, hyperlinks and pages created and pages and images  (including the clip)  uploaded to the Server computer.

 


September 2009

Pacts Announce their On Line Auction Software

Pacts Auction Systems are pleased to announce the release of their on line auction software.  Pacts On Line allows auctioneers to create and manage their own on line eBay-style auctions.

Pacts On Line is a sophisticated product developed over the past three years.  It's highly secure and operates via a network of mirrored web server computers with automated database backup.

Pacts On Line is a substantial body of work.  It has an integrated website control panel allowing auctioneers to change their on line website content entirely independently of us.  It has a wide range of administrator controls allowing the creation and management of sales and bidders throughout each sale's lifetime.

Pacts On Line has in-built invoicing and flexible payment methods.  Successful bidders can pay on line via an RBS WorldPay secure card payment platform or at  auctioneers' retail point of sale terminals.

Pacts On Line is fully integrated with our software for live auctions - just one software software package can create live and on line sales.

Pacts On Line has been designed to accommodate auctions of all kinds - antiques, collectables, fine art, industrial, commercial, property....  It has a full implementation of the European Union's Auctioneer's Margin and the Artist's Resale Right schemes allowing items to be sold on line with or without the application of VAT (Sales Tax) or to be sold VAT inclusive or to be sold under temporary importation rules as needed.

Pacts On Line is multi-currency.  Sales can be created in any of up to nineteen major currencies with automated currency conversion in-built.  Web servers have an automated daily currency feed from www.xe.com.

Pacts On Line is configured, supplied, updated and maintained under the "Software as a Service" (SaaS) business model.  One simple affordable monthly fee.  No up-front charges, licence fees, development costs....

For more information click on the On Line Auctions button above.

 


May 2009

Pacts' Software and Touch- Screen Technologies

 

Ever since Apple released their IPhone mobile telephone in 2008, with its wonderful tactile interface, there has been a renewed interest in touch-screen technologies.

 

Pacts' software has always had a Windows 'Button & Grid' based man-machine interface which we thought would work well with touch-screens.  We can now verify that this is indeed the case.

 

A number of customers are using Hewlett-Packard TouchSmart or similar Tablet PC's to run Pacts' auction management software in touch-screen mode.  And not just as trials.  The system is being used for daily acquisition of auction catalogue data.

 

Pacts software works perfectly using either the human finger, or a stylus, and happily reads both hand-written and spoken descriptions from applications pre-installed on the PC.  The error rate in both cases is very low.  It allows valuers to quickly input auction data on-line which can then be spell-checked in bulk at a later time.

 


March 2009

 

Pacts' Software and Postcode Recognition

 

We are often asked if our software can be used with postcode recognition software.  QAS is an example but there are many others.

 

Postcode recognition allows auctioneers to ask for a client's postcode, verify that it's valid, identify the client's address and then have the address details dropped automatically into Pacts' client (vendor or buyer) registration form.

 

The process works very well and we recommend its use.  The only downside is an annual postcode database licence fee ensuring that the product is kept up to date.

 


February 2009

 

Pacts is multi-currency and supports multiple images per lot

 

Both our SaleLink and Stock auction management software products are now multi-currency.  The software can be configured for use with any of 19 major currencies.

 

Both our SaleLink and Stock auction management products now support multiple images per lot and associated image resizing and auto-renaming.  Each lot can have up to 9 sub-images with all at 1024 x 786 resolution.  All 10 images per lot are visible on-screen for cataloguers use during sale production.

 

Image processing is a major part of both products and includes the ability to email condition reports with each of  the sub-images of each lot automatically attached.

 

Just another example of our commitment to a policy of continuous product improvement

 


December 2008

Pacts are the primary suppliers of auction software to SOFAA members

The Society of Fine Art Auctioneers and Valuers - SOFAA

 

The Society was formed in 1975 to provide a professional body for specialist firms throughout the United Kingdom.  The membership currently includes two of the major London-based firms as well as a significant number of the leading provincial specialist auctioneers.

 

The members seek to provide a comprehensive and specialist service as auctioneers and valuers of antiques, fine art, jewellery and other chattels.

 

The Society aims to provide guidance to its members to ensure the highest possible standards of practice in all regards, and encouragement and reassurance to clients that their best interests will be served at all times.

 

SOFAA currently has 40 auctioneer member firms excluding Bonhams who have an in-house IT department.

 

SOFAA's members use of the services of the known auction management software providers is:

 

     
Users of Pacts software 22  
Users of ATG software 10  
Users of Macdonald software 4  
Users of Invaluable software 2  
Users of  Newline software 1  
Users of  Navision software 1  
Users of  IDS software 0  
Users of  Focus software 0  
Users of  AIMS software 0  

 

This result mirrors that of our March 2006 market survey which showed that 50 of the top 100 regional salerooms used our services - our nearest competitor had 25 users. The remaining 25 auction rooms in the top 100 used a mixture of 5 other auction management systems.

 

www.sofaa.org

 

We very much look forward to 2009 where we shall continue to provide outstanding support for our  exceptional range of products and services.

 


November 2008

 

Outstanding Support

 

Our new web hosting friends claim to provide outstanding levels of support. They do indeed. We thought, where else can one get support like that? Of course it's from us.

 

Outstanding support. That's what we provide to every one of our valued customers. Whatever the problem, we try our very best to help. We're always available on the telephone. We can be contacted by email and always call back to assist. We go the extra mile. We help even where the problem is someone else's. Over 60 person years of auction system support experience available at the end of a wire. Support for a range of auction management software products that runs more than 15 live auctions per day throughout the year.

 


October 2008

CatMaker V2.0 Released

CatMaker is internet catalogue generation software first released in 2004.  Over 50 of our auctioneer customers use the product.  CatMaker can be used directly by clients or we use it to produce internet catalogues for them.  Either way it is a tremendous product able to produce an unlimited range of catalogue designs.  The new CatMaker has been entirely re-written to incorporate all we have learnt in the past 4 years.  Some of the new features are:

 

   
Up to 10 images per lot  
One video clip per lot  
Item VAT status and rate clearly stated  
Artist's Resale Rights scheme status clearly stated  
Multi-currency  
Auto-suppression of 'Image not supplied' image  
Better presentation of text-only catalogues or of catalogues with smaller numbers of images  
Simpler user controls  
Faster image resizing and processing  
Catalogue designs quicker to produce  
 

September 2008

Stock/SaleLink Version 34 Released

We are pleased to announce the latest release of our popular auction management software for live auctions. This release contains many new facilities, together with numerous enhancements.

Principal Enhancements

 

   
Vendors can now be paid by BACS direct credit.  The cost savings compared to payment by cheque are substantial.  
Full implementation of the Artist's Resale Rights scheme including eligible lot flags on sale book, buyer's invoice, vendor account forms and printed and internet catalogues.  
Sale statistics now available directly from within each sale without having to use Historical Analysis module.  Historical Analysis can be reserved for production of advanced queries including analysis of saleroom performance over any time period.  
Vendor and buyer invoices, statements, pre-sale advices and post-sale result forms can now be printed and emailed as required by the client.  These documents are true emails - not PDF versions of the printed forms.  
 

August 2008

 

Artist's Resale Right Scheme (Droit de Suite)

 

Our products now provide a full implementation of the Artist's Resale Right scheme.  Lots subject to the scheme can be flagged at cataloguing time.  Both internet and printed catalogues now alert bidders to the royalty payable.  Point of sale invoices indicate the relevant lots, allowing the operator to calculate the charge according to the hammer price and Euro exchange rate that day.  A full explanation of the scheme is provided below:

 

"Following the UK’s implementation of the EU Artist’s Resale Right directive in February 2006, living artists are entitled to receive a resale royalty each time their art work is sold in the UK by an art market professional, subject to certain conditions.  This payment is calculated on qualifying works of art which are sold for a hammer price more than the UK sterling equivalent of 1000 Euro (EUR).  The UK sterling equivalent will fluctuate in line with prevailing exchange rates.

 

The actual qualifying threshold will be calculated by the Artist’s Resale Right Service Hub based on the European Central Bank reference rate published at 2.15pm on the day of the sale, and can be found on www.dacs.org.uk.

 

The royalty charge will apply if the hammer price is more than the UK sterling equivalent of EUR 1000. The royalty charge will normally be added to buyer invoices, and must be paid before items can be cleared.  Some auctioneers will choose though to split the charge between the buyer and the vendor. Some auctioneers may pass the entire charge to the vendor.  Please check with the auctioneer as to which scheme they are running.  All royalty charges are paid to the Design and Artists Copyright Society (“DACS”) by the auctioneers, and no handling costs or additional fees with respect to these changes will be retained by the auctioneer".

 

Artist's Resale Right is a percentage of the hammer price calculated as follows:

 

Portion of the hammer price (Euro’s EUR)

Royalty rate

0 to 50,000

4%

50,000.01 to 200,000

3%

200,000.01 to 350,000

1%

350,000.01 to 500,000

0.5%

Exceeding 500,000

0.25%

VAT is not payable on this royalty charge.


May 2008

 

Mailing System Version 2.0 Released

 

Both our SaleLink and Stock product lines now offer a sophisticated and fully integrated mailing system. Mailing allows auctioneers to keep in touch with their clients - principally by email but also via printed documents.  Mailing is supplied to new clients as a matter of course but all existing clients are receiving the product as part of our policy of always keeping client systems up to date.

 

Mailing allows auctioneers to record their clients interests as both categories and phrases. For example, clients interested in say  "Doulton Burslem"  or  "Nankin cup and saucer"  or  "Nankin cup & saucer" would automatically be informed by email of any samples in a forthcoming sale.

Principal Features

Catalogue subscription management  
Saleroom newsletters  
Lot alerts by category  
Lot alerts by phrases  
Catalogue mailing  
General mailing  
Mailing with email attachment of choice  
Mailing based on last mailed date  
Mailing based on last bought sale  
Integration with master buyer database  
Import/export  mailing lists from/to other sources  
Mailing list management  

 


February 2008

 

The Sotheby Connection

 

We are pleased to have been suppliers to Sotheby's Arms and Armour department since 2005.  The department is run as an independent firm, Thomas Del Mar Limited, in association with Sotheby's.

 

In fact, we have a history of working for Sotheby's which goes back to 1988 - We provided the auction management software for Sotheby Chester. We provided the point of sale software at Sotheby Billingshurst prior to the introduction of Sotheby's own STARS system.  We ran the sale day operations for Sotheby's country house sales, including the infamous West Green sale in 1990, from 1988 to 1994.

 

Now another ex-Sotheby team are customers - Summers Place Auctions who were Sotheby's Garden Statuary Department.  We are pleased to have them on board.  Summers Place Auctions run our Stock system. Stock software links directly to the website to provide catalogue and sale results data.

 

www.summersplaceauctions.com

 


December 2007

 

Arms and Armour World Auction Record

 

 

Our connection with Sotheby's goes back over 18 years and we are pleased to have been suppliers to Sotheby's Arms and Armour department since 2005.  The department is run as an independent firm, Thomas Del Mar Limited in association with Sotheby's.

 

We supply auction management software, training, support and website services and our congratulations go to Tom Del Mar for his world record sale.

 

www.thomasdelmar.com

 


August 2007

Import and Export Sales via Excel Spreadsheet

Customers wanting to build Pacts auction sales via spreadsheet-type technologies can now do so. Spreadsheets allow the off-line collection of auction data from a wide variety of sources and devices including barcode scanners and tablet pc's.  The latter can utilise voice and handwriting recognition.

 

Excel spreadsheets are also used to send auction data to the eBay Live Internet Auctions service.

 


May 2007

Internet Live Bidding

Our auction management software now supports all three of the most popular Internet live bidding platforms.  Our software is the only product to have been tested to work with all three.


November 2006

Extract from the Spink Website

 

Spink Live by

Launched on the 11th July 2006, Spink is pleased to offer our bespoke bidding service, Spink Live. This enables you not only to bid real time but to leave an absentee bid in any of our forthcoming auctions; whilst online you can also see and hear the auctioneer through our remarkably user friendly and efficient software.

 

Since its launch, Spink Live has so far revolutionized the way in which people bid at auction.  Spink is thrilled to offer this new platform for our clients so that they may enjoy adding to their collection from the comfort of their homes or anywhere else on the globe they may be.                      

Spink Press Office London October 2006


October 2006

Record Prices for Mullock Madeley

 

At their 4th October 2006 sale, Mullock Madeley realised record prices for rare sporting memorabilia:

 

A 1958 Red Star Belgrade v Manchester United Menu signed by the Busby Babes sold for £12,000.

 

A 1970 England World Cup Shirt No.6 worn by Bobby Moore sold for £9,000.

 

The successful buyers fought a long hard battle with their peers in the saleroom, on the telephone and on the internet via BidLive.

 

Prices exclude Buyers Premium and VAT.

 


July 2006

Spink  Choose BidLive

 

Since their foundation in 1666, London auctioneers Spink have become synonymous with tradition, experience and integrity.  Holders of three Royal Warrants and several records for prices achieved at auction, Spink offer an unparalleled range of services to anyone wishing to start, add to or dispose of a collection of stamps, coins, medals & banknotes.

 

Spink have chosen BidLive as the supplier of their new internet bidding service (Webcast).  Bidlive was selected after Spink had evaluated a number of other systems - a process involving simultaneous trials of competing products.

 

The inaugural sale was held on the 11th July 2006 - Spink were the first London saleroom to introduce a Webcast service for their clients.

 


June 2006

 

 

First UK Webcast with Video and Audio

 

On the 29th June 2006, Mullock Madeley held the first UK auction using the BidLive internet bidding system.

 

 

BidLive is a unique system – the only system where bidders can register and then both see and hear the auction. They can bid in real-time in competition with those present at the auction.

 

The BidLive system was a stunning technical tour-de-force.  The auctioneers were selling at 150 lots per hour – the system had no difficulty keeping up.  BidLive provided sub-second responses to internet bidders throughout a long day.

 

There were over 90 registered bidders at the sale end – an excellent response given the specialist nature of the sale.  It was clear that internet bidding was driving up lot prices – in the end nearly 10% of the auction was sold to internet bidders.

 

The sale was created and conducted entirely by Mullock Madeley staff.  We provided support on the day but did not operate the system – Mullock Madeley did a fine job.

 

Click here for a Mullock Madeley Press Release

 


March 2006

 

Top 100 Regional Salerooms

 

Market Survey

 

A recent (2006) independent survey has identified what we think are the top 100 salerooms operating outside London.  The survey highlights the fact that all regional salerooms are very small businesses, with those at the lower reaches of the top 100 having turnovers around the £1 million mark and just a dozen at the top end turning over more than £3 million.  At the lower end, if average commission is 20% then small salerooms operate on commission incomes of less than £200,000 per annum.  The top 100 regional firms collectively turnover about £200 million per annum.

 

Compare this with Sotheby's and Christies UK sales of approx. £1500 million each and then more than a ten-fold reduction to Bonham's sales of about £90 million and then another ten-fold reduction to the biggest regional (Woolley and Wallis 2005) of about £9 million.

 

All 450 or so regional saleroom collectively turnover about £500 million per annum - collectively approximately one third of Sotheby's annual sales.

 

Our survey showed that 50 of the top 100 regional salerooms use our services - our nearest competitor has 25 users. The remaining 25 auction rooms in the top 100 use a mixture of 5 other auction management systems.

 


 

October 2005

 

Saleroom Television Display

 

 

This feature is part of the standard product.  It is not an add-on module at additional cost.

 

Many auctioneer clients are making good use our television display feature.  As each lot comes up for sale, an image and sale details are projected around the premises via a television network.  When selling is not taking place, the system projects a continuous slide-show, pausing for five seconds between each lot. As an alternative, a static message can be displayed.